Warranty Policy:

  • This Limited 3 Year Warranty applies to all hearing aids purchased from our online store.
  • We take great pride in the quality of our products and are committed to providing our customers with the best possible experience.

    Warranty Coverage:

  • Hearing aids will be free from defects in materials and workmanship for a period of 3 years from the date of purchase.
  • If any defects are found, we will repair or replace the hearing aids, at our discretion.
  • This warranty covers all parts and labor associated with the repair or replacement of the hearing aids.


  • This warranty does not cover damage or defects caused by:
  • Misuse, such as exposure to water, drops, impacts, and extreme temperatures.
  • Alterations, such as tampering with or modifying the hearing aids in any way.
  • Unauthorized repair, such as attempts to repair the hearing aids by anyone other than our authorized technicians.
  • It also does not cover loss or theft of the hearing aids.

    Claim Process:

  • To make a claim under this warranty, please contact our customer service team with your purchase information and a description of the defect.
  • We will then provide instructions on how to proceed with the claim.
  • If the hearing aids need to be returned for repair or replacement, you will be responsible for the cost of shipping the hearing aids to us.
  • We will cover the cost of shipping the repaired or replaced hearing aids back to you.

    Additional Information:

  • This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
  • If any provisions of this warranty are held to be invalid or unenforceable, such provisions shall be struck and the remaining provisions shall be enforced.
  • We are dedicated to providing our customers with the highest level of service and support. If you have any questions or concerns about this warranty or your hearing aids, please do not hesitate to contact us.